Payment Information

There are several ways to pay your invoice, details can be found on this page. If you are having trouble making payment or have any questions, please get in contact.

Direct Debit

We prefer payment by Direct Debit. Payments are quick and easy to setup and will always be automatically credited to your account ensuring no interuption to service. We’ll only bill you when invoices become due and we’ll always notify you 3 days before any payments.

A Direct Debit can be cancelled at any time and your payments are covered by the Direct Debit Guarantee.

To setup a Direct Debit or view your existing Direct Debit details please login to our customer portal.

Credit/Debit Cards

We accept payment by all major credit and debit cards, including American Express. To make a payment, please login to our customer portal or call us and we’ll be happy to help.

Direct Bank Transfer

Payment can be made by BACS or Faster Payments using the details below.

Account name Public Internet Ltd

Sort code 20-65-18

Account number 53049043

Payment reference Your Public Internet customer number (e.g. CU00000331)

It’s essential that you use the right payment reference. We use this information to allocate payments automatically. A missing or incorrect reference will delay your payment and could result in us assigning it to the wrong account.


As of January 2018 we no longer accept payment by cheque. Please don’t send us cheques as we can’t process them and we’ll have to return them.