Your Public Internet account is always available in our customer portal. It’s the quickest and easiest way to make changes to your account. In the portal you can:
- Update your account details (billing address, VAT number, etc.)
- Add, edit, or delete payment methods
- Download invoices and view historic transactions
- View and configure your Public Internet services
- Change your account password
To log in:
- Open your browser and go to https://portal.publicinternet.com/
- Enter your username.
Your username was emailed to you when your account was created. If you can’t find it, or don’t have one yet, get in touch with our support team.
- Enter your password.
If you’ve forgotten your password, or haven’t yet been given one, click the Forgot Password button below the login box and enter your username. We’ll email a reset link to your registered email address. Click the link within 4 hours and follow the instructions to reset your password.
You should now have full access to the Public Internet customer portal. Log in any time to make changes to your account in just a few clicks.
If you have any problems, get in touch with our support team, who will be happy to help.